1. Introduction
DeepMor Tech Consultancy ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
This policy applies to all users located in the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, business address
- Business Information: Company name, job title, industry sector
- Communication Data: Email correspondence, chat messages, support tickets
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, referring URLs, click patterns
3. How We Use Your Information
We process your personal data for the following purposes:
- Service Delivery: To provide website & app development & hosting, vulnerability analysis & penetration testing, hardware services, and other contracted services
- Communication: To respond to inquiries, send quotes, and provide customer support
- Marketing: To send newsletters, service updates, and promotional materials (with your consent)
- Website Improvement: To analyze usage patterns and enhance user experience
- Legal Compliance: To meet regulatory requirements and protect our legal interests
- Security: To detect and prevent fraud, unauthorized access, and cyber threats
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent: You have given clear consent for specific processing activities
- Contract: Processing is necessary to fulfill our service agreement with you
- Legitimate Interest: Processing is necessary for our business operations and does not override your rights
- Legal Obligation: We must process data to comply with UK laws and regulations
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Cloud hosting (AWS, Microsoft Azure), email services, payment processors
- Professional Advisors: Lawyers, accountants, auditors, insurance providers
- Regulatory Authorities: When required by law or court order
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary:
- Active Clients: Duration of service contract plus 6 years (for legal and tax purposes)
- Prospective Clients: Up to 3 years from last contact
- Marketing Data: Until you withdraw consent or request deletion
- Website Analytics: 26 months (Google Analytics default)
7. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data we hold
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (right to be forgotten)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdraw Consent: Withdraw consent at any time without affecting prior processing
To exercise these rights, contact us at privacy@info.co.uk or call +44 7979 193294.
8. Cookies and Tracking
Our website uses cookies to enhance functionality and analyze traffic. See our Cookie Policy for detailed information about the cookies we use and how to manage them.
9. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for data transmission
- Encrypted data storage with AES-256
- Multi-factor authentication for staff access
- Regular security audits and penetration testing
- ISO 27001 compliant security practices
- Employee data protection training
10. International Transfers
While we primarily store data within the UK/EEA, some service providers may process data internationally. We ensure adequate safeguards through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the UK government
- Binding corporate rules for multinational partners
11. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, contact us immediately for deletion.
12. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via email or prominent website notice. Continued use of our services after changes constitutes acceptance.
13. Contact Information
Data Controller:
DeepMor Tech Consultancy
20 Clark Drive, Westhampnett
Chichester, West Sussex PO18 0GA
United Kingdom
Email: privacy@info.co.uk
Phone: +44 7979 193294
Business Hours: Monday - Friday, 09:00 - 17:00
14. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
ICO Helpline: 0303 123 1113
Website: ico.org.uk
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF